OTRS is now part of Easyvista. Stronger together!
OTRS is now part of Easyvista. Stronger together!

Blog

Today’s IT leaders face a broad spectrum of challenges—from strategic planning and risk management to day-to-day operations. Keeping up with ITSM, information security, DevOps, AI & ML, and change management requires constant adaptation and forward-thinking.

In this blog, our IT experts share best practices, emerging theories, and hands-on guides to help CTOs and management teams navigate the complexities of the industry. Our goal: to provide valuable insights that empower organizations to stay ahead and thrive in an ever-evolving digital landscape.

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The findings from the “OTRS Spotlight: Corporate Security 2024” survey* reveal a significant shift in...
ITSM stands for IT service management. People often use this and the term Information Technology Infrastructure...
Sophisticated incident response management makes it possible to respond well to incidents, contain their...